Privacy Statement
Effective Date: March 1, 2024
Welcome to [First Security Integrator]! Protecting your privacy is essential to our mission of delivering secure and trustworthy solutions. This Privacy Statement outlines how we collect, use, disclose, and protect personal information when you interact with our website and services (“Services”).
Scope of this Privacy Statement
This statement applies to all personal information collected when we act as a data controller, as defined by the General Data Protection Regulation (GDPR). It does not cover situations where we act as a data processor on behalf of our customers. For more details, please refer to our Data Processing Agreement (DPA).
What Is Personal Information?
Personal information refers to data that identifies or can be linked to an individual. It does not include anonymized or aggregated data. For users in the European Economic Area (EEA), this includes “personal data” under GDPR.
Information We Collect
We collect personal information through:
- Direct Interactions: When you register, inquire, or participate in our Services.
- Automatic Means: Using cookies, analytics, and tracking technologies to gather usage data.
- Third Parties: From business partners, social media, or publicly available sources.
Examples of collected data include:
- Contact Information: Name, email, phone number, company details.
- Account Information: User IDs, preferences, and purchase history.
- Usage Data: IP addresses, browsing behavior, and device details.
How We Use Personal Information
We use your information to:
- Provide and improve our Services.
- Personalize your experience and support requests.
- Communicate updates, promotions, or surveys (with your consent).
- Ensure security and compliance with legal obligations.
Sharing Your Information
We may share your data with:
- Subsidiaries and affiliates.
- Service providers (e.g., analytics or payment processors).
- Business partners and advertisers (as permitted by law).
- Legal authorities, if required.
Your Rights
Depending on your location, you may have rights such as:
- Access and Portability: Request a copy of your data.
- Correction: Update inaccurate information.
- Deletion: Request removal of your data (subject to exceptions).
- Opt-Out: Withdraw from marketing or data-sharing practices.
Data Retention and Security
We store your personal data only as long as necessary to fulfill the purposes outlined in this statement. We employ robust measures to safeguard your information but encourage users to remain vigilant online.
Cookies and Tracking
Our website uses cookies to enhance user experience. You can manage cookie preferences through your browser settings or our Cookie Notice.
Updates to This Privacy Statement
We may periodically update this statement. Significant changes will be communicated on our website or via email.
Contact Us
For questions about this Privacy Statement, please email us at privacy [@] first.al . Alternatively, you may write to:
Privacy Team
First Ltd
Rruga Ismail Qemali Nr. 2, Tirana Albania